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Order & Payment
Placing an order, modify an order, pre-orders & payment information
Placing an order
Can I use more than one promo code?
How do I use a promo code?
How will I know my order has been placed successfully?
How will I know when my order ships?
Is my payment secure?
The item I want is out of stock
What payment methods do you accept?
Modifying an existing order
Can I cancel my order?
Can I change my shipping address?
Can I edit or cancel my order?
Can you do price adjustments?
I forgot to use a promo code. What should I do?
Pre-orders
How will I know when my pre-order ships?
Is the estimated shipping date guaranteed?
What does "Pre-order" mean?
When will I be charged for my pre-order?
Payment
Do I have to pay taxes and/or customs fees?
Is my payment secure?
What payment methods do you accept?
When will I be charged for my order?
