How will I know when my pre-order ships?

You will receive an email notification as soon as your order ships out. 


All our orders are sent through carriers that offer parcel tracking. As soon as your order ships out, you will receive an automated email confirming your tracking number, allowing you to know where your parcel is and what is the estimated delivery date. 


Please know that there may be a few days delay between the moment you receive the shipping confirmation email and when your tracking information is updated on the third party carrier's website. This is completely normal, and your patience is appreciated! 


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Maryse is the author of this solution article.

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